Frequently Asked Questions & Answers About UKVI-Accepted Translations.

Yes. Every translation comes with a signed Certificate of Accuracy and meets all UKVI / Home Office requirements as set out in their official guidance. We maintain a 99.4% first-time acceptance rate. In the rare case a translation is rejected due to our error, we redo it free of charge and refund your order.

A certified translation is a translation accompanied by a signed statement (Certificate of Accuracy) from a qualified translator confirming the translation is true and accurate. UKVI requires this for any non-English document submitted with a visa, settlement, or citizenship application — including birth certificates, marriage certificates, police clearances, and bank statements.

Yes. The same certified translation we produce is typically accepted by UK courts (HMCTS), embassies, universities (UCAS, Russell Group), solicitors, the NHS, HMRC, and UK registry offices. One translation usually covers multiple purposes — no need to order separate versions.

It is rare, but fully covered by our guarantee. If UKVI rejects a translation we produced due to a translation error, we revise and re-certify it free of charge. If the rejection was solely our fault, we also refund your order. This guarantee is included in writing on every order confirmation.

Yes — every certified translation includes a signed Certificate of Accuracy with our company stamp, translator details, qualifications, and a statement of accuracy. This is exactly what UKVI, courts, and embassies require for submission.

Prices start from £20 per page for academic documents and £25 per page for standard visa documents (passport, birth certificate, marriage certificate). Complex legal documents start from £35 per page. Notarisation and apostille services are available for an additional fee. You receive a fixed quote in 30 minutes — no hidden charges.

No. There is no minimum order — you can translate a single page if that is all you need. Our quote is fixed and final: the price you see is the price you pay. No per-word surprises, no admin fees, no setup charges.

Upload your document via our online form, WhatsApp it to +44 7459 947310, or email it to info@ukvitranslations.co.uk. We review the file and send a fixed quote within 30 minutes during UK business hours. No card or commitment is required upfront.

Yes — bulk orders, repeat customers, and solicitor accounts qualify for tiered discounts. First-time customers can also use code UKVI35 for 35% off their first certified UKVI translation. Contact us for a custom quote on large or recurring orders.

We accept debit/credit cards via Stripe, PayPal, and UK bank transfers. Payment is taken once you approve your fixed quote. We do not store full card details — all payments are processed by regulated providers.

Same-day delivery is available for orders placed before 11:00 UK time — most documents are returned within 4 hours. We also offer next-day (within 24 hours) and standard 3-day delivery at the same quality and certification standard.

You receive your certified translation as a stamped, signed PDF via email — ready to submit to UKVI online. Hard copies via Royal Mail first-class signed-for post are available on request for UK addresses, and international tracked post is available worldwide.

Yes — weekend and bank-holiday delivery is available for urgent cases at a small additional cost. Contact us via WhatsApp on +44 7459 947310 and we will confirm availability within minutes.

Yes — first-class signed-for post anywhere in the UK is available on request. Most UKVI applications are now submitted online and accept scanned PDFs, so a hard copy is usually optional. International tracked post is available for clients abroad.

For a spouse or partner visa, UKVI typically requires translations of: marriage certificate, birth certificates (yours and any dependants), police clearance certificate, bank statements (last 6 months), employment letter, payslips, and TB test certificate (if applicable). We handle all of these as a complete spouse-visa package.

Indefinite Leave to Remain (ILR) applications usually require: passport, biometric residence permit (BRP), marriage or civil partnership certificate, bank statements, employment letters, council tax bills, and any qualifying English language certificate or Life in the UK test pass. We translate all foreign-language supporting documents.

Yes. Our translators are trained to work with difficult, aged, or handwritten documents. If anything is genuinely unclear, we contact you to confirm the detail before finalising — we never guess. Clear phone photos are perfectly fine as long as the text is legible.

Yes — every stamp, seal, notarial mark, and handwritten annotation is described in the translation (e.g. "[Embossed seal, partly illegible: 'Ministry of Foreign Affairs, Athens']"). This is exactly what UKVI requires and forms part of an officially complete certified translation.

Yes — we translate school certificates, degree certificates, academic transcripts, diplomas, and recommendation letters for UCAS applications, Tier 4 / Student visa applications, and Russell Group university admissions. We are familiar with the exact format universities and UKVI expect.

We translate from more than 200 languages into English (UK or US). This includes major languages like Arabic, French, Spanish, Italian, German, Polish, Romanian, Urdu, Hindi, Punjabi, Bengali, Chinese (Simplified and Traditional), and Russian — as well as rarer languages like Tigrinya, Pashto, Khmer, Tagalog, Kurdish, Somali, and Farsi.

Yes. Every translator is a qualified native speaker of the source language with formal training and experience in UKVI document formats. Many hold memberships with professional bodies such as ITI (Institute of Translation & Interpreting), CIOL (Chartered Institute of Linguists), or ATC.

Yes. We handle regional variants such as Levantine vs Egyptian Arabic, European vs Brazilian Portuguese, Mandarin vs Cantonese, and Castilian vs Latin American Spanish. Just tell us the variant when you order, or we will identify it from your document.

Every translation is first proofread by a second qualified linguist and reviewed against your original document. You then receive the final PDF for your own review — you can request corrections to names, dates, or addresses before the Certificate of Accuracy is locked and signed.

This is common and easy to handle. We translate exactly what is on each document, then add a translator's note clarifying the spelling variant (e.g. "the name appears as 'Mohammed' on the passport and 'Mohammad' on the birth certificate — both refer to the same person"). UKVI accepts this approach.

No — every translation is done by a qualified human translator. We do not use Google Translate, DeepL, or AI tools for certified documents. UKVI explicitly requires human-certified translations, and machine-translated documents are routinely rejected.

All files are uploaded over encrypted (TLS/SSL) connections, processed in a GDPR-compliant pipeline, and stored only for as long as your case requires (typically 7 years for HMRC compliance). We never share, sell, or use your data for any purpose other than your translation. All translators sign Non-Disclosure Agreements as standard.

Yes — UKVI Translations is fully UK GDPR compliant and registered with the Information Commissioner's Office (ICO). You can read our full Privacy Policy on our website for details on data handling, retention periods, your rights, and how to lodge a complaint.

Absolutely. Confidentiality is at the core of our service — particularly for sensitive immigration cases. Documents are only accessed by the assigned translator and proofreader, both bound by signed NDAs. We do not share information with third parties except where legally required.